Project Managers
Job Description
You’ll be responsible to manage the complete rollout of the Punch Telematix solutions into the customer’s business process. During the complete project lifecycle you’ll be the main single point of contact for the customer.
Your responsibilities will be:
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Prepare project plan
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Determine the project scope together with customer & account manager
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Align with product manager in case of new feature requests
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Define the project deliverables & milestones
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Contact external third parties
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Capture the needs of the customer, proactively suggest the different possibilities and assist in choosing the best fit
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Demonstrate the complete solution as how it would be implemented
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Communicate the captured information to the relevant internal department for processing. (for example, providing production department with fleet information, …)
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Provide up to date documentation towards customer
Implement project
- Execute project according to project plan
- During implementation, you’ll guard the milestones
- Provide weekly status reports
- Assist the customer during implementation, this includes:
- Technical assistance
- Extra training
- Problems/questions
- Change requests
- Arrange the necessary training for the customer’s dispatch team and drivers
Control & evaluate the project
- log all time spent on project
- immediately report problems when they occur
- provide weekly reports towards customer/account manager
- guard milestones, time consumption, quality & budget
- correctly and consistently use the Punch Telematix project management tool
Profile:
General:
- You have a IT background which covers a wide range of different systems & architectures
- Commercial feeling
- Motivated and driven
- Team player
- Experience in integrating different systems is an advantage
- You’re able to work independent and to take ownership
- As you’ll be in close contact with the customer during the complete project you need to have good communication skills and are able to handle problems in a diplomatic order
- Stress resistant
- Eager to learn new things
- Able to optimise the way of working in order to speed up the integration process
- Organising and planning is your passion
- Telecom experience is an advantage
- Truck & Transport experience is an advantage
Technical:
- xml, xslt knowledge
- You know the basics of GPRS, UMTS, APN, …
- Network architectures (IP, TCP, …)
- You know webservices
- ASP model (application service provider)